An assessment of effectiveness of outsourcing services in quality service delivery in public sector :a case of Tanzania electric supply Company limited, Tanga.
Zua Mgweno
Abstract
Zua Mgweno
Abstract
A Dissertation Submitted to Mzumbe University, Tanga Campus in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Business Adminstration in Corporate Management (MBA-CM) of Mzumbe University
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A Dissertation Submitted to Mzumbe University, Tanga Campus in Partial Fulfillment of the Requirements for the Award of the Degree of Master of Business Adminstration in Corporate Management (MBA-CM) of Mzumbe University
Key concepts: Tanzania, Outsourcing, Business, Business administration, Public sector, Service quality, Operations management, Service delivery framework