Talking about the Innovative Service of Special Library
Shi Ya
Abstract
Shi Ya
Abstract
Taking the service innovation of Chinese Geological Library as the example, this paper expounds several methods of individualized service of special library, and points out that providing service for the scientific research is an important function of the special library, and the service for readers must renew the concept, broaden the service field and add the service contents, and the service innovation is imperative.
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Taking the service innovation of Chinese Geological Library as the example, this paper expounds several methods of individualized service of special library, and points out that providing service for the scientific research is an important function of the special library, and the service for readers must renew the concept, broaden the service field and add the service contents, and the service innovation is imperative.
Key concepts: Service (business), Service design, Service delivery framework, Function (biology), Service innovation, Service desk, Service catalog, Service provider