Shi Jian
Abstract
This paper expounds the significance of professional quality innovation of librarians, and probes into the service mode innovation of modern university library from the aspects of service resources, service contents and service methods.
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This paper expounds the significance of professional quality innovation of librarians, and probes into the service mode innovation of modern university library from the aspects of service resources, service contents and service methods.
Key concepts: Service (business), Service innovation, Service design, Business, Mode (computer interface), Service science, management and engineering, Service quality, Knowledge management