Wang Luo-da
Abstract
This paper analyzes the changes of users’ information demand under the network environment, and expounds the innovation strategies of library service under the network environment from three aspects of the service concepts, service methods and service contents.
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This paper analyzes the changes of users’ information demand under the network environment, and expounds the innovation strategies of library service under the network environment from three aspects of the service concepts, service methods and service contents.
Key concepts: Service (business), Service catalog, Service design, Business, Service innovation, Service delivery framework, World Wide Web, Knowledge management