2012ForecastingOpen access

Research on the Influence of Psychological Contract on Organizational Citizenship Behavior: The Intermediary Role of Regret

YU Zhi-chuan

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Abstract

Because the existing researches about psychological contract breach negative influence on organizational citizenship behavior do not apply to special situations and individuals,According to the dynamic social exchange between employees and enterprises,this study introduces the regret as an intermediary variable to explain the mechanism of the influence psychological contract breach on organizational citizenship behavior.This paper takes knowledge workers as the empirical research sample,and confirms that the regret partially mediate the effect about psychological contract breach negative influence on organizational citizenship behavior except organizational idenication.Based on the empirical findings,the reason psychological contract breach negative influence organizational citizenship behavior was not significant is explained.This study extends the existing research on the relationship between psychological contract breach and organizational citizenship behavior and provides references for managers to improve the level of organizational citizenship behavior.

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What this paper is about

Because the existing researches about psychological contract breach negative influence on organizational citizenship behavior do not apply to special situations and individuals,According to the dynamic social exchange between employees and enterprises,this study introduces the regret as an intermediary variable to explain the mechanism of the influence psychological contract breach on organizational citizenship behavior.This paper takes knowledge workers as the empirical research sample,and confirms that the regret partially mediate the effect about psychological contract breach negative influence on organizational citizenship behavior except organizational idenication.Based on the empirical findings,the reason psychological contract breach negative influence organizational citizenship behavior was not significant is explained.This study extends the existing research on the relationship between psychological contract breach and organizational citizenship behavior and provides references for managers to improve the level of organizational citizenship behavior.

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Available abstract

Because the existing researches about psychological contract breach negative influence on organizational citizenship behavior do not apply to special situations and individuals,According to the dynamic social exchange between employees and enterprises,this study introduces the regret as an intermediary variable to explain the mechanism of the influence psychological contract breach on organizational citizenship behavior.This paper takes knowledge workers as the empirical research sample,and confirms that the regret partially mediate the effect about psychological contract breach negative influence on organizational citizenship behavior except organizational idenication.Based on the empirical findings,the reason psychological contract breach negative influence organizational citizenship behavior was not significant is explained.This study extends the existing research on the relationship between psychological contract breach and organizational citizenship behavior and provides references for managers to improve the level of organizational citizenship behavior.

Key concepts: Psychological contract, Organizational citizenship behavior, Regret, Citizenship, Organizational commitment, Social psychology, Social exchange theory, Organizational behavior

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