Satisfaction of Residents on Health Services under Family Physician Responsibility System in A Community of Shanghai

Objective To evaluate the satisfaction of the residents on health services with family doctor responsibility system,and explore the mode of family doctor responsibility system.Methods The questionnaire survey was conducted among 62 community residents who had signed a contract,which is on practicing the health services with family doctor responsibility system,with the community health services(CHS) center in Sichuanbeijie community of Hongkou District,Shanghai.Results Overall satisfaction of the residents on the services with family doctor responsibility system was 32.26%.Of which the satisfaction was 66.13% on doctor-patient communication,61.29% on medical technology services,and 33.87% on service organization.Conclusion The satisfaction of the of the community residents on the health services with family doctor responsibility system is higher,The family doctor responsibility system can provide more convenient medical services for the community residents and improve their health status.However,the urgent problems to be solved immediately are how to raise the professional levels of the family doctors the CHS center,and how to integrate the regional medical resource,making it more reasonably and sufficiently applied.