2008•Journal of Jinling Institute of TechnologyRequires access

Service Innovation of University Libraries in Digital Era

Sun Shi

Abstract

University libraries are an important constituent part of university teaching and science research,and the second class of student studying in university as well.Meanwhile,university libraries play an important role in university teaching and research process.With the widespread of internet and computer in Chinese university libraries,effectively promoting service quality of university libraries become very urgent.Starting from the point of the innovation importance to promoting service quality of university library,this article describes and delves basic demands,main measures and difficulties of service innovation of university libraries.

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Key concepts: Service science, management and engineering, Service (business), Quality (philosophy), Class (philosophy), The Internet, Service innovation, World class, Library science