2014•Sci-Tech Information Development & EconomyRequires access

Innovation and Practice of University library's Reader Service

Qian Liu

Abstract

This paper analyzes the necessity of innovating reader service of university library,and based on the example of the library of Chongqing Normal University,describes the innovation and practice in reader service of university library from five aspects of deepening the service content,extending the service objective,expanding the service means,innovating the service pattern,and renewing the sense of service.

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Available abstract

Key concepts: Service (business), Service science, management and engineering, Service design, Service innovation, Service catalog, Business, Service delivery framework, Service desk