Development of Urban Community Sports' Public Service Satisfaction Scale

In order to provide to evaluate city community sports' public service in China with effective measurement tools and reliable basis so that the per-formance evaluation can carry out smoothly,develop urban community sports' public service satisfaction scale by using the following methods:questionnaire, mathematical statistics and logical analysis and the rest. Through combining the literature review with all kinds of experts in-depth interviews and the views and data of the half-open research,form 51 items of initial scale;Through analyzing the project,and striving for CR,delete the 13 items,which cannot reach significant difference between high and low group(P0.05);By exploratory factor analysis,gradually remove the 6 items,which is out of conditions and its extracting common load is less than 0.4 and the common degree less than 0.2. When the five common elements,the satisfaction degree of the community sports facilities' service(F1),the satisfaction degree of the community sports organization service(F2),the satisfaction degree of community sports fitness guidance service(F3),the satisfaction degree of community sports culture construction service(F4),the satisfaction degree of the community sports running and management service(F5),which the stable cumulative variance contribution rates' extracted characteristic value is greater than 1,can basically form the scale that owns 33 items,and finally make the supposing structure model out;Confirmatory factor analysis found that the supposing structure model is content with the sample data;Internal consistency reliability,repeated reliability,structure validity and content validity test show that the scale has good validity and the reliability is better;This scale is a good tool in measuring the community sports' public service satisfaction in a rich city.