Chen Wen-yon
Abstract
This paper analyzes on the connotation and characteristics of library's service innovation,discusses on the targets of library's service innovation,and probes into the obstacles of library's service innovation and the origins of library's service innovation thought.
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This paper analyzes on the connotation and characteristics of library's service innovation,discusses on the targets of library's service innovation,and probes into the obstacles of library's service innovation and the origins of library's service innovation thought.
Key concepts: Service innovation, Connotation, Service (business), Business, Service design, Service catalog, Service desk, Knowledge management