Burnout, Emotional Labor and Emotional Intelligence of Psychological Nurses
Myoungjin Kwon, Young‐Hee Kim
Abstract
Myoungjin Kwon, Young‐Hee Kim
Abstract
This study was conducted to determine the emotional intelligence, emotional labor and burnout among psychological nurses. The subjects were 200 psychological nurses working at 5 mental hospitals in C & D city. The self-reported questionnaires were administered to psychological nurses and data were analyzed with SPSS 19.0. Results were as follows: The burnout was negative correlation with emotional intelligence, burnout was positive correlation with emotional labor. The burnout of psychological nurses was significantly different according to age and job satisfaction. The significant explanatory variables of burnout were emotional intelligence, emotional labor, job satisfaction, and experience of move unit. Explanatory power was 36.5% . The findings suggested that the intervention program of burnout should be developed in order to improve psychological support, manage emotional Intelligence and reduce emotional labor among psychological nurses.
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This study was conducted to determine the emotional intelligence, emotional labor and burnout among psychological nurses. The subjects were 200 psychological nurses working at 5 mental hospitals in C & D city. The self-reported questionnaires were administered to psychological nurses and data were analyzed with SPSS 19.0. Results were as follows: The burnout was negative correlation with emotional intelligence, burnout was positive correlation with emotional labor. The burnout of psychological nurses was significantly different according to age and job satisfaction. The significant explanatory variables of burnout were emotional intelligence, emotional labor, job satisfaction, and experience of move unit. Explanatory power was 36.5% . The findings suggested that the intervention program of burnout should be developed in order to improve psychological support, manage emotional Intelligence and reduce emotional labor among psychological nurses.
Key concepts: Burnout, Emotional labor, Emotional intelligence, Psychology, Emotional exhaustion, Clinical psychology, Developmental psychology, Social psychology