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The Study on the Value Segmentation of Customer based on the Distribution Customer Value Theory of CRM

Yong Li

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Abstract

Based on the distribution of customer value theory,the method of value segmentation of customer was developed.And the problems that to make sure the standard of the value segmentation and to response the enterprise's predilection for customer value were discussed in this paper

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What this paper is about

Based on the distribution of customer value theory,the method of value segmentation of customer was developed.And the problems that to make sure the standard of the value segmentation and to response the enterprise's predilection for customer value were discussed in this paper

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Available abstract

Based on the distribution of customer value theory,the method of value segmentation of customer was developed.And the problems that to make sure the standard of the value segmentation and to response the enterprise's predilection for customer value were discussed in this paper

Key concepts: Customer value, Value (mathematics), Customer lifetime value, Customer equity, Distribution (mathematics), Market segmentation, Customer retention, Segmentation

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