2007Journal of Shandong University of TechnologyRequires access

Application of data mining in telecommunication customer churning

JU Chuan-xiang

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Abstract

Base on the studies of the data mining technology,this technology was applied it to avoid customer churning in telecommunication.The PHS's history data were used to establish some customer churning models.After evaluating these customer churning models,the best one was determined.

About this research paper

What this paper is about

Base on the studies of the data mining technology,this technology was applied it to avoid customer churning in telecommunication.The PHS's history data were used to establish some customer churning models.After evaluating these customer churning models,the best one was determined.

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Available abstract

Base on the studies of the data mining technology,this technology was applied it to avoid customer churning in telecommunication.The PHS's history data were used to establish some customer churning models.After evaluating these customer churning models,the best one was determined.

Key concepts: Churning, Customer base, Telecommunications, Computer science, Data mining, Engineering, Business, Marketing

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