2008•Sci-Tech Information Development & EconomyRequires access

Enterprise-oriented Information Service Innovation

XU Ying-yin

Abstract

This paper analyzes enterprises' new demands on information service,and based on this,presents some measures for innovating and developing traditional information service from aspects of the service models,service contents and service styles,and probes into the paths for strengthening the innovation and development of enterprise's information service.

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Available abstract

Key concepts: Service (business), Business, Service design, Knowledge management, Service catalog, Service innovation, Process management, Service delivery framework