ScholarLens Back to search
2010•Journal of Tongren Vocational & Technical CollegeRequires access

The Guiding Role of Service Management on ISO Quality Management Principles in College Library

Hongying Zhang

Open publisher page 0 citations

Abstract

ISO eight quality management principles is the core of quality management summed up by ISO/TC176, quality management is the most basic and general rules and common theoretical basis. Service Man- agement in the College Library to introduce the eight ISO quality management principles will significantly change our way of thinking is conducive to library management and advanced methods of management integration, more conducive to higher vocational colleges Books Museum management and improve the overall quality of service.

About this research paper

What this paper is about

ISO eight quality management principles is the core of quality management summed up by ISO/TC176, quality management is the most basic and general rules and common theoretical basis. Service Man- agement in the College Library to introduce the eight ISO quality management principles will significantly change our way of thinking is conducive to library management and advanced methods of management integration, more conducive to higher vocational colleges Books Museum management and improve the overall quality of service.

Why it matters

A significance statement is not available in the OpenAlex record.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

ISO eight quality management principles is the core of quality management summed up by ISO/TC176, quality management is the most basic and general rules and common theoretical basis. Service Man- agement in the College Library to introduce the eight ISO quality management principles will significantly change our way of thinking is conducive to library management and advanced methods of management integration, more conducive to higher vocational colleges Books Museum management and improve the overall quality of service.

Key concepts: Quality (philosophy), Quality management, Engineering management, Service (business), Vocational education, Library management, Service quality, Quality management system

Related papers

Related paper 1Related paper 2Related paper 3
Back to paper searchBrowse research topicsOriginal source
The Guiding Role of Service Management on ISO Quality Management Principles in College Library — Research Paper | ScholarLens