2005•Journal of Library and Information Sciences in AgricultureRequires access

How to Render a Satisfactory Librarian Service to the Readers

WU Jiang-hua

Abstract

How to satisfy the readers and how to provide them with the all-round service have always been the issue of the readers' service of a library. The thesis, revolving around the topic, conducts a possible discussion and defines the readers' satisfaction as an evaluation of the library service and deplores how to , in terms of the reader's satisfaction, improve the quality of the librarians and further promote and fortify the library's readers' service as well.

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Key concepts: Service (business), Computer science, Service quality, World Wide Web, Quality (philosophy), Business, Marketing, Philosophy