2010•Journal of Chongqing Electric Power CollegeRequires access

Application of Demand Side Management in Electric Power Customer Service

Zheng Neng

Abstract

This paper mainly discusses in the current situation,the leading position of social responsibility in power marketing should be raised in order to improve the quality of power consumption management.In addition,the demand side management in the electric power customer service should be carried out as the main contents of the dynamic management;therefore,power marketing management level and operational performance can be continuously improved.

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Available abstract

Key concepts: Business, Demand management, Marketing, Marketing management, Service quality, Electric power, Demand side, Service (business)