2013•Journal of Qufu Normal UniversityRequires access

The Queuing Model of Service System in Banks

Gao Xian-cai

Abstract

Based on the queuing theory,the queuing phenomena frequently encountered in Bank Queuing System were analyzed.The results indicated that the performance of single-shared queuing model is better than that of multi-separated queuing model when more than one server exist.Therefore,the queuing and calling system are usually used in Bank Queuing System.

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Available abstract

Key concepts: Queueing theory, Fair queuing, Queue management system, Computer science, Generalized processor sharing, Service (business), Computer network, Quality of service