Li Wai Hon
Abstract
This paper expounds the necessity of implementing the social service by university library,advances some approaches for university library to provide the service for society,and points out some problems needing attention in the service.
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This paper expounds the necessity of implementing the social service by university library,advances some approaches for university library to provide the service for society,and points out some problems needing attention in the service.
Key concepts: Service (business), Service science, management and engineering, Service design, Service desk, Social work, Service catalog, World Wide Web, Service delivery framework