Feng Yu
Abstract
Through investigating the condition of reader service in university libraries,this paper analyzes the influencing factors,hoping to provide some suggestions on improving the quality of reader service.
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Through investigating the condition of reader service in university libraries,this paper analyzes the influencing factors,hoping to provide some suggestions on improving the quality of reader service.
Key concepts: Service quality, Quality (philosophy), Service (business), Library science, Engineering, Computer science, World Wide Web, Business