Survey and analysis on evaluation on quality of nursing service for patients

Objective To study the evaluation on quality of nursing service for inpatients with different characters.Method Investigate 230 inpatients by self-designed questionnaire on satisfaction of quality of nursing service,including visible carriers,attitude and consciousness of service,nursing skill level and 18 items from 4 dimensions of nursing service management and coordination.Result The average score of evaluation on quality of nursing service for inpatients is 3.22.Evaluation of dimensions ranking from gigh to low are visible carriers,attitude and consciousness of service,nursing service management and coordination and nursing skill level.Women give lower evaluation than men.People in service industry give higher evaluation than people in non-service industry.People in an older age have a higher ecaluation on visible carriers.Conclusion Evaluation on quality of nursing service for patients is in a medium level.Hospitals should take measures to inprove quality of nursing service.