Xia Yua
Abstract
Starting from the service characteristics of digital library in colleges,this paper discusses the ways of service including customized service,characterized information service,alternative and intelligent reference and consultation service and deep-level information service.
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Starting from the service characteristics of digital library in colleges,this paper discusses the ways of service including customized service,characterized information service,alternative and intelligent reference and consultation service and deep-level information service.
Key concepts: Service (business), Service design, Service catalog, Digital library, Service desk, World Wide Web, Computer science, Service delivery framework