2010Stress Science ResearchOpen access

Job stress and work engagement

Akihito Shimazu

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Abstract

This article gives an overview of the recently introduced concept of work engagement: a positive, fulfilling, affective motivational state of work-related well-being. I first define engagement as a state including vigor, dedication, and absorption, and then refer to how engagement differs from related concepts (i.e., burnout and workaholism). Work engagement is a unique concept that is best predicted by job resources (e.g., autonomy, supervisory coaching, performance feedback) and personal resources (e.g., optimism, self-efficacy, self-esteem) and is predictive of psychological/physical health, proactive organizational behavior, and job performance. The most often used instrument to measure engagement is the Utrecht Work Engagement Scale, a self-report instrument that has been validated in many countries across the world. The paper closes with practical implications to improve work engagement in terms of job and personal resources.

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This article gives an overview of the recently introduced concept of work engagement: a positive, fulfilling, affective motivational state of work-related well-being. I first define engagement as a state including vigor, dedication, and absorption, and then refer to how engagement differs from related concepts (i.e., burnout and workaholism). Work engagement is a unique concept that is best predicted by job resources (e.g., autonomy, supervisory coaching, performance feedback) and personal resources (e.g., optimism, self-efficacy, self-esteem) and is predictive of psychological/physical health, proactive organizational behavior, and job performance. The most often used instrument to measure engagement is the Utrecht Work Engagement Scale, a self-report instrument that has been validated in many countries across the world. The paper closes with practical implications to improve work engagement in terms of job and personal resources.

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Available abstract

This article gives an overview of the recently introduced concept of work engagement: a positive, fulfilling, affective motivational state of work-related well-being. I first define engagement as a state including vigor, dedication, and absorption, and then refer to how engagement differs from related concepts (i.e., burnout and workaholism). Work engagement is a unique concept that is best predicted by job resources (e.g., autonomy, supervisory coaching, performance feedback) and personal resources (e.g., optimism, self-efficacy, self-esteem) and is predictive of psychological/physical health, proactive organizational behavior, and job performance. The most often used instrument to measure engagement is the Utrecht Work Engagement Scale, a self-report instrument that has been validated in many countries across the world. The paper closes with practical implications to improve work engagement in terms of job and personal resources.

Key concepts: Work engagement, Coaching, Psychology, Burnout, Optimism, Employee engagement, Autonomy, Applied psychology

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