The Effects of Emotional Labor and Emotional Intelligence on Burnout among Psychological Nurses

The objective of this study was to identify the effects of emotional intelligence and emotional labor on the burnout among psychological nurses. The subjects of this study were the psychological nurses working at 5 mental hospitals in C & D city. The self-reported questionnaires were administered to 200 psychological nurses and data were analyzed with SPSS 19.0. Results were followed: First, burnout the subjects showed significant differences according to age and job satisfaction. Second, there was a negative correlation between burnout and emotional intelligence, there was positive correlation between burnout and emotional labor. Third, significant explanatory variables of burnout were emotional intelligence, emotional labor, job satisfaction, and experience of move unit. Explanatory power of burnout was 36.5% on psychological nurses. The findings suggested that the intervention program of burnout should be developed in order to improve psychological support, manage emotional intelligence and reduce emotional labor among psychological nurses.