Towards a Comprehensive Survey of the Requirements Elicitation Process Improvements

Good quality of requirements is considered as one of the most critical parts of software development projects. The main objective of any project is to get the right requirements in order to be successful. Requirements elicitation is the process of gathering the right requirements from different sources (e.g. users, stakeholders) using the right techniques to achieve the users and system needs. There is not much attention and focus on the requirements elicitation process modeling in general. Most of existing models study the elicitation techniques in specific. This paper conducts a comprehensive survey of the requirements elicitation literature. We propose a model that illustrates the elicitation process activities. Features captured in this model: (1) cover almost all and the most important activities in the elicitation process, (2) concentrate on the improvement of the requirements quality by applying requirements tracking and refinement.