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COST OF QUALITY: A POWERFUL MANAGEMENT TOOL FOR INFRASTRUCTURE RESEARCH

W C Thompson

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Abstract

An introduction to infrastructure research is presented in this paper. The railroad infrastructure includes the track, structure, and signal systems. An approach to improve the focus of research, enhancing the development of a high-quality railroad system, is presented. To that end, it is recommended that all railroads develop and deploy a total infrastructure quality-costs system. A similar approach successfully worked for the Union Pacific Railroad Company during the past 5 years and has contributed to the railroad's ability to maintain the lowest operating ratio among North American railroads. For the railroad industry, improvements are needed in the measures of effectiveness, predictability, and maintenance requirements of track, structure, and signal systems.

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What this paper is about

An introduction to infrastructure research is presented in this paper. The railroad infrastructure includes the track, structure, and signal systems. An approach to improve the focus of research, enhancing the development of a high-quality railroad system, is presented. To that end, it is recommended that all railroads develop and deploy a total infrastructure quality-costs system. A similar approach successfully worked for the Union Pacific Railroad Company during the past 5 years and has contributed to the railroad's ability to maintain the lowest operating ratio among North American railroads. For the railroad industry, improvements are needed in the measures of effectiveness, predictability, and maintenance requirements of track, structure, and signal systems.

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Available abstract

An introduction to infrastructure research is presented in this paper. The railroad infrastructure includes the track, structure, and signal systems. An approach to improve the focus of research, enhancing the development of a high-quality railroad system, is presented. To that end, it is recommended that all railroads develop and deploy a total infrastructure quality-costs system. A similar approach successfully worked for the Union Pacific Railroad Company during the past 5 years and has contributed to the railroad's ability to maintain the lowest operating ratio among North American railroads. For the railroad industry, improvements are needed in the measures of effectiveness, predictability, and maintenance requirements of track, structure, and signal systems.

Key concepts: Track (disk drive), Predictability, Quality (philosophy), Transport engineering, Engineering, Business, Computer science, Risk analysis (engineering)

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