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The mediating role of work involvement in a job characteristics and job performance relationship

Johanim Johari, Khulida Kirana Yahya, Abdullah Omar

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Abstract

This study attempts to examine the significance of work involvement as a plausible mediating variable between job characteristics and job performance relationship. Self-administered questionnaires were distributed to 500 public servants in the departments and agencies in the Northern Region of Peninsular Malaysia. SPSS version 14 and AMOS 16 were used to analyze the data. A hypothesized structural equation model was tested to examine the indirect influence of job characteristics on job performance. The findings reported that task significance and feedback are crucial in ensuring high levels of work involvement and job performance among public servants. The results have provided additional empirical evidence in the domain of Job Characteristics Theory.

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What this paper is about

This study attempts to examine the significance of work involvement as a plausible mediating variable between job characteristics and job performance relationship. Self-administered questionnaires were distributed to 500 public servants in the departments and agencies in the Northern Region of Peninsular Malaysia. SPSS version 14 and AMOS 16 were used to analyze the data. A hypothesized structural equation model was tested to examine the indirect influence of job characteristics on job performance. The findings reported that task significance and feedback are crucial in ensuring high levels of work involvement and job performance among public servants. The results have provided additional empirical evidence in the domain of Job Characteristics Theory.

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Available abstract

This study attempts to examine the significance of work involvement as a plausible mediating variable between job characteristics and job performance relationship. Self-administered questionnaires were distributed to 500 public servants in the departments and agencies in the Northern Region of Peninsular Malaysia. SPSS version 14 and AMOS 16 were used to analyze the data. A hypothesized structural equation model was tested to examine the indirect influence of job characteristics on job performance. The findings reported that task significance and feedback are crucial in ensuring high levels of work involvement and job performance among public servants. The results have provided additional empirical evidence in the domain of Job Characteristics Theory.

Key concepts: Structural equation modeling, Job performance, Job design, Job analysis, Psychology, Job attitude, Work (physics), Task (project management)

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