Open Innovation Maturity Model for the Government: An Open System Perspective

To meet the increasing expectations of citizens, governments have become increasingly open, transparent, accessible and consultative to deliver efficient public services. These trends can be fulfilled through open government data provision and usage. Governments can generate social and economic values by using data-driven open innovation processes, such as by adopting citizens’ ideas or knowledge related to open data and by providing government data to the public. Despite the trends of open innovation in the context of government, research on open innovation is lacking. Furthermore, most studies disregard the differences of countries in the level of open innovation maturity of open data provision and usage. Therefore, this study aims to understand data-driven open innovation practices in government by developing a government-level open innovation maturity model, evaluating the current status of open innovation of the government, and suggesting appropriate future directions and guidelines for the government.