Industry Survey Results: Implications for Communication of Critical Aircraft Information Between Pilots and Maintenance Technicians

The aviation industry is seeing an increase in the number of aircraft entering the commercial fleet used for both personal and business transportation. To keep those aircraft operating on schedule in a safe system, it is imperative that timely technical information be communicated between the flight crew and aircraft maintenance technicians. An industry survey was conducted to evaluate the processes and means of communication between these two working groups. A review of the study and its implications are explored in this paper.