An Empirical Study on Consumers` Adoption of M-commerce
Jaesin Oh, Gwijeong Park
Abstract
Jaesin Oh, Gwijeong Park
Abstract
Mobile commerce is the next generation of e-commerce, which conducts internet transactions via mobile phones and personal digital assistants. Nowadays, mobile commerce is creating a new era in business and it will continue to broaden the way organizations carry out business. This study captures consumers` acceptance behavior towards mobile commerce by applying technology acceptance model(TAM) and theory of planned behavior model(TPB). This study reviews the literature on technology acceptance model and theory of planned behavior model; and then develop several hypotheses about the determinants of users` adopt intention in m-commerce context. The main contribution of this study is to empirically examine the application of technology acceptance model and theory of planned behavior in context of m-commerce. The research model was developed to help explain the underlying the relationships between antecedents and consequences of intention to use m-commerce.
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Mobile commerce is the next generation of e-commerce, which conducts internet transactions via mobile phones and personal digital assistants. Nowadays, mobile commerce is creating a new era in business and it will continue to broaden the way organizations carry out business. This study captures consumers` acceptance behavior towards mobile commerce by applying technology acceptance model(TAM) and theory of planned behavior model(TPB). This study reviews the literature on technology acceptance model and theory of planned behavior model; and then develop several hypotheses about the determinants of users` adopt intention in m-commerce context. The main contribution of this study is to empirically examine the application of technology acceptance model and theory of planned behavior in context of m-commerce. The research model was developed to help explain the underlying the relationships between antecedents and consequences of intention to use m-commerce.
Key concepts: Theory of planned behavior, Technology acceptance model, Mobile commerce, Context (archaeology), E-commerce, Business, Empirical research, Marketing