2014•Unpublished venueRequires access

A Study on Importance and Satisfaction of Airport Selection Attributes: Focus on Gimpo International Airport and Incheon International Airport

Jin-Woo Park

Abstract

This study is aimed at identifying the importance and satisfaction of airport selection attributes by targeting Incheon International Airport and Gimpo International Airport in the metropolitan area of Korea. For this research, Korean aviation experts were surveyed and the differences between importance and satisfaction of airport selection attributes were analyzed by utilizing gap analysis and importance-performance analysis. As for Gimpo International Airport, the satisfaction was higher than the importance in terms of accessibility and facilities. In addition, as for Incheon International Airport, the satisfaction was higher than the importance in terms of operation, facilities, services and spatiality. Based on the findings, the relative strengths, weaknesses, and strategic alternatives of each airport were introduced.

About this research paper

What this paper is about

Why it matters

OpenAlex reports 3 citations for this work. Citation counts describe recorded attention and do not establish research quality.

Key contribution

A contribution statement is not available in the OpenAlex record.

Method / approach

Method details are not available in the OpenAlex metadata.

Main findings

Findings are not separately available in the OpenAlex metadata.

Limitations

Limitations are not available in the OpenAlex metadata.

Applications

Application details are not available in the OpenAlex metadata.

Available abstract

Key concepts: International airport, Metropolitan area, Business, Strengths and weaknesses, Aviation, Selection (genetic algorithm), Transport engineering, Marketing