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2005•Bogazici JournalRequires access

THE EFFECTS OF ORGANIZATIONAL COMMUNICATION AND COMMITMENT ON ORGANIZATIONAL IDENTIFICATION: A SECTORAL COMPARISON

Alper Ertürk, Nigar Demircan, Adnan Ceylan

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Abstract

This study examines the effects of organizational communication and commitment on organizational identification.We draw samples from organizations operating in service and manufacturing industries.In the analysis, career communication is found to be related significantly to organizational identification in the service industry, while task communication is related significantly to organizational identification in the manufacturing industry.The results also suggest that affective commitment, when combined with organizational communication and identification, fully mediates the relationship between organizational communication and employees' identification with the organization.This study has also some conclusions about the roles of organizational communication and commitment in fostering organizational identification.

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What this paper is about

This study examines the effects of organizational communication and commitment on organizational identification.We draw samples from organizations operating in service and manufacturing industries.In the analysis, career communication is found to be related significantly to organizational identification in the service industry, while task communication is related significantly to organizational identification in the manufacturing industry.The results also suggest that affective commitment, when combined with organizational communication and identification, fully mediates the relationship between organizational communication and employees' identification with the organization.This study has also some conclusions about the roles of organizational communication and commitment in fostering organizational identification.

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Available abstract

This study examines the effects of organizational communication and commitment on organizational identification.We draw samples from organizations operating in service and manufacturing industries.In the analysis, career communication is found to be related significantly to organizational identification in the service industry, while task communication is related significantly to organizational identification in the manufacturing industry.The results also suggest that affective commitment, when combined with organizational communication and identification, fully mediates the relationship between organizational communication and employees' identification with the organization.This study has also some conclusions about the roles of organizational communication and commitment in fostering organizational identification.

Key concepts: Organizational identification, Organizational commitment, Identification (biology), Business, Organization development, Knowledge management, Organizational learning, Organizational behavior and human resources

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