2012SSRN Electronic JournalOpen access

Job Satisfaction and Affective Commitment

Harold Andrew Patrick, Jasmine Sonia

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Abstract

The integral part of any management process is to manage people at work. A well managed organization sees workers as the main source of quality and productivity. An effective organization tends to promote a sense of commitment and satisfaction in its employees. This paper identifies the relationship between the affective commitment and job satisfaction among the Indian IT employees. For the present study, the data was collected with the help of a structured questionnaire from 300 employees working in the IT industry in India with the objective of measuring the affective commitment and job satisfaction of IT employees and to identify the relationship between the affective commitment and different aspects of job satisfaction. The findings indicated a positive relationship between the job satisfaction and affective commitment. Amongst the components of job satisfaction, the highest correlations with affective commitment were related to salary, benefits, fair treatment, opportunity for advancement and supervision. The regression analysis revealed that job satisfaction has a statistically significant impact on affective commitment. The findings of this study points out some salient issues in the IT industry. The detailed findings and implications are discussed in the paper.

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What this paper is about

The integral part of any management process is to manage people at work. A well managed organization sees workers as the main source of quality and productivity. An effective organization tends to promote a sense of commitment and satisfaction in its employees. This paper identifies the relationship between the affective commitment and job satisfaction among the Indian IT employees. For the present study, the data was collected with the help of a structured questionnaire from 300 employees working in the IT industry in India with the objective of measuring the affective commitment and job satisfaction of IT employees and to identify the relationship between the affective commitment and different aspects of job satisfaction. The findings indicated a positive relationship between the job satisfaction and affective commitment. Amongst the components of job satisfaction, the highest correlations with affective commitment were related to salary, benefits, fair treatment, opportunity for advancement and supervision. The regression analysis revealed that job satisfaction has a statistically significant impact on affective commitment. The findings of this study points out some salient issues in the IT industry. The detailed findings and implications are discussed in the paper.

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Available abstract

The integral part of any management process is to manage people at work. A well managed organization sees workers as the main source of quality and productivity. An effective organization tends to promote a sense of commitment and satisfaction in its employees. This paper identifies the relationship between the affective commitment and job satisfaction among the Indian IT employees. For the present study, the data was collected with the help of a structured questionnaire from 300 employees working in the IT industry in India with the objective of measuring the affective commitment and job satisfaction of IT employees and to identify the relationship between the affective commitment and different aspects of job satisfaction. The findings indicated a positive relationship between the job satisfaction and affective commitment. Amongst the components of job satisfaction, the highest correlations with affective commitment were related to salary, benefits, fair treatment, opportunity for advancement and supervision. The regression analysis revealed that job satisfaction has a statistically significant impact on affective commitment. The findings of this study points out some salient issues in the IT industry. The detailed findings and implications are discussed in the paper.

Key concepts: Job satisfaction, Organizational commitment, Salary, Affective events theory, Psychology, Job attitude, Social psychology, Productivity

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