Studying the Circumstances of Productivity Improvement into Human Resource, Financial and Management Performance Productivity in State-owned, Partially Private and Private Banks in Mazandaran using FAHP

Nowadays, productivity improvement in organizations is as one of executive managers and decision makers’ main challenges in each country. In many countries, most of development programs are based on productivity improvement. Productivity is one of the most influential factors that lead to economical growth. On the one hand, productivity makes life level improvement, inflation rate decrease and on the other hand, it brings about changing relative prices, increasing real production and efficient resource allocation. In this paper, we study the importance degree of three effective dimensions (human resource, financial and management performance) on productivity improvement and also their sub criteria in state-owned, partially private and private banks in Iran. In this study, we apply Fuzzy Analytic Hierarchy Process (FAHP) and experts’ opinion for evaluating productivity improvement under fuzziness. Our results indicate that among three productivity dimensions (human resource, financial and management performance), management performance productivity is of the greater importance than human resource and financial productivity.