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2009•Unpublished venueRequires access

Affective technology: Beyond usability

Hiroyuki Umemuro

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Abstract

This paper argues the significant contributions and also limits of usability approach on designing technological products and services. Among various emerging concepts that have been proposed to supplement usability, this paper argues importance of considering human affects when users interact with technology. This paper defines technology that are capable to evoke appropriate affective responses in users as affective technology. Perspectives of affective technology research are discussed.

About this research paper

What this paper is about

This paper argues the significant contributions and also limits of usability approach on designing technological products and services. Among various emerging concepts that have been proposed to supplement usability, this paper argues importance of considering human affects when users interact with technology. This paper defines technology that are capable to evoke appropriate affective responses in users as affective technology. Perspectives of affective technology research are discussed.

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Key contribution

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Method / approach

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Available abstract

This paper argues the significant contributions and also limits of usability approach on designing technological products and services. Among various emerging concepts that have been proposed to supplement usability, this paper argues importance of considering human affects when users interact with technology. This paper defines technology that are capable to evoke appropriate affective responses in users as affective technology. Perspectives of affective technology research are discussed.

Key concepts: Usability, Pluralistic walkthrough, Usability engineering, Computer science, Human–computer interaction, Web usability, Heuristic evaluation, Cognitive walkthrough

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