Antti Lönnqvist, Virpi Pirttimäki
Abstract
Based on a literature review, this article identifies and assesses measurement approaches for two different purposes: determining the value of BI and managing the BI process within an organization.
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Based on a literature review, this article identifies and assesses measurement approaches for two different purposes: determining the value of BI and managing the BI process within an organization.
Key concepts: Business intelligence, Computer science, Business, Knowledge management, Process management