1997•International Journal of Aviation PsychologyRequires access

A Human Error Approach to Accident Investigation: The Taxonomy of Unsafe Operations

Scott A. Shappell, Douglas A. Wiegmann

Open publisher page 207 citations

Abstract

Human error continues to be implicated in the vast majority of aviation accidents. Yet, most accident investigation and reporting systems are not currently designed around any theoretical framework of human error. One reason may be the discontinuity between classical theories of human error and the practical application of these theoretical approaches in accident investigation. The Taxonomy of Unsafe Operations presented here bridges the gap between theory and practice by providing field investigators with a user-friendly, common-sense framework from which accident investigations can be conducted and human causal factors classified. This taxonomy draws upon traditional models of human error to account for human accident causal factors, including the condition of operators and supervisory error. A detailed description of the taxonomy is provided, as well as a discussion of the benefits it provides the field of accident investigation and prevention.

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What this paper is about

Human error continues to be implicated in the vast majority of aviation accidents. Yet, most accident investigation and reporting systems are not currently designed around any theoretical framework of human error. One reason may be the discontinuity between classical theories of human error and the practical application of these theoretical approaches in accident investigation. The Taxonomy of Unsafe Operations presented here bridges the gap between theory and practice by providing field investigators with a user-friendly, common-sense framework from which accident investigations can be conducted and human causal factors classified. This taxonomy draws upon traditional models of human error to account for human accident causal factors, including the condition of operators and supervisory error. A detailed description of the taxonomy is provided, as well as a discussion of the benefits it provides the field of accident investigation and prevention.

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OpenAlex reports 207 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Human error continues to be implicated in the vast majority of aviation accidents. Yet, most accident investigation and reporting systems are not currently designed around any theoretical framework of human error. One reason may be the discontinuity between classical theories of human error and the practical application of these theoretical approaches in accident investigation. The Taxonomy of Unsafe Operations presented here bridges the gap between theory and practice by providing field investigators with a user-friendly, common-sense framework from which accident investigations can be conducted and human causal factors classified. This taxonomy draws upon traditional models of human error to account for human accident causal factors, including the condition of operators and supervisory error. A detailed description of the taxonomy is provided, as well as a discussion of the benefits it provides the field of accident investigation and prevention.

Key concepts: Human error, Aviation accident, Accident (philosophy), Taxonomy (biology), Aviation, Accident investigation, Computer science, Risk analysis (engineering)

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