2012•Public Management ReviewRequires access

Widgets or Watchdogs?

Anuradha Joshi, Peter P. Houtzager

Open publisher page 238 citations

Abstract

Strengthening ‘social accountability’ is emerging as a key strategy for improving public services and attaining the Millennium Development Goals. Yet current conceptualizations of social accountability have tended to focus on it as ‘mechanisms’ or ‘widgets’, a view which tends to depoliticize the very processes through which poor people make claims. We propose an alternative conceptualization which focuses on disaggregating social accountability actions, and viewing them as part of a long-term ongoing political engagement of social actors with the state. Such a conceptualization can advance understandings of when the poor engage in social accountability and the impact it might have.

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What this paper is about

Strengthening ‘social accountability’ is emerging as a key strategy for improving public services and attaining the Millennium Development Goals. Yet current conceptualizations of social accountability have tended to focus on it as ‘mechanisms’ or ‘widgets’, a view which tends to depoliticize the very processes through which poor people make claims. We propose an alternative conceptualization which focuses on disaggregating social accountability actions, and viewing them as part of a long-term ongoing political engagement of social actors with the state. Such a conceptualization can advance understandings of when the poor engage in social accountability and the impact it might have.

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OpenAlex reports 238 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Strengthening ‘social accountability’ is emerging as a key strategy for improving public services and attaining the Millennium Development Goals. Yet current conceptualizations of social accountability have tended to focus on it as ‘mechanisms’ or ‘widgets’, a view which tends to depoliticize the very processes through which poor people make claims. We propose an alternative conceptualization which focuses on disaggregating social accountability actions, and viewing them as part of a long-term ongoing political engagement of social actors with the state. Such a conceptualization can advance understandings of when the poor engage in social accountability and the impact it might have.

Key concepts: Conceptualization, Accountability, Politics, Public relations, State (computer science), Political science, Sociology, Public administration

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