1995•Academy of Management ReviewRequires access

An Integrative Model Of Organizational Trust

Roger C. Mayer, James H. Davis, F. David Schoorman

Abstract

Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.

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Key concepts: Organizational behavior, Psychology, Organizational culture, Sociology, Management, Knowledge management, Social psychology, Public relations