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A SURVEY ON USER PROFILE MODELING FOR PERSONALIZED SERVICE DELIVERY SYSTEMS

H Hao Liu, BI Ben Salem, Matthias Rauterberg

Abstract

User profiles have been suggested to enable personalized adaptations and decrease unnecessary dialogues between the user and the system. In this paper, we first discuss the role of the user profile for personalized service delivery systems, and then analysis the formation of a user profile, after that, we investigate the current user profile modeling approaches. Finally, the challenges of user profile modeling are discussed and future research directions are concluded.

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Available abstract

Key concepts: User modeling, User profile, Computer science, User requirements document, Human–computer interaction, Service delivery framework, Service (business), Personalization