2004IEEE Communications MagazineRequires access

Perceptual QoS assessment technologies for VoIP

Akihiro Takahashi, Hajime Yoshino, Nobuhiko Kitawaki

Open publisher page 123 citations

Abstract

Since quality is not generally guaranteed in an IP network, the proper design and management of networks and/or terminals for high-quality voice over IP services and maintenance of service levels is important. In terms of quality design and management, methodologies for appropriately and effectively evaluating the perceptual QoS of VoIP are indispensable. This article gives an overview of the state of the art of quality assessment technologies for VoIP, including recent work on improving their accuracy.

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What this paper is about

Since quality is not generally guaranteed in an IP network, the proper design and management of networks and/or terminals for high-quality voice over IP services and maintenance of service levels is important. In terms of quality design and management, methodologies for appropriately and effectively evaluating the perceptual QoS of VoIP are indispensable. This article gives an overview of the state of the art of quality assessment technologies for VoIP, including recent work on improving their accuracy.

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OpenAlex reports 123 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Since quality is not generally guaranteed in an IP network, the proper design and management of networks and/or terminals for high-quality voice over IP services and maintenance of service levels is important. In terms of quality design and management, methodologies for appropriately and effectively evaluating the perceptual QoS of VoIP are indispensable. This article gives an overview of the state of the art of quality assessment technologies for VoIP, including recent work on improving their accuracy.

Key concepts: Voice over IP, Computer science, Quality of service, Quality (philosophy), Mobile QoS, Computer network, Perception, Telecommunications

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