Research on Organization Mode Selection of Service-enhanced Manufacturing Enterprise
Qiqiang Shen
Abstract
Qiqiang Shen
Abstract
The diversity of service activities means that service innovations and innovation organizations may take various forms. In this paper we roughly but practically separate service-enhanced manufacturing enterprise organizations into three organization modes based on the literatures of former researches: strategy-oriented organization, professional organization and network organization according to the requirements of service-enhanced manufacturing industry. In order to select a suitable organization mode for a specific organization, we make a fuzzy comprehensive evaluation on these three organization modes based on a modified "7S" organization model suitable for service oriented organization. By this method, a service-enhanced manufacturing enterprise can find which one of these 7 factors is weak and should be improved. Finally the enterprise can optimize organization mode on the benefit to organizational strategic transformation.
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The diversity of service activities means that service innovations and innovation organizations may take various forms. In this paper we roughly but practically separate service-enhanced manufacturing enterprise organizations into three organization modes based on the literatures of former researches: strategy-oriented organization, professional organization and network organization according to the requirements of service-enhanced manufacturing industry. In order to select a suitable organization mode for a specific organization, we make a fuzzy comprehensive evaluation on these three organization modes based on a modified "7S" organization model suitable for service oriented organization. By this method, a service-enhanced manufacturing enterprise can find which one of these 7 factors is weak and should be improved. Finally the enterprise can optimize organization mode on the benefit to organizational strategic transformation.
Key concepts: Service (business), Knowledge management, Enterprise integration, Process management, Enterprise software, Enterprise information system, Enterprise life cycle, Business