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Combining ITIL, COBIT and ISO/IEC 27002 in Order to Design a Comprehensive IT Framework in Organizations

Shamsul Sahibudin, Mohammad Sharifi, Masarat Ayat

Open publisher page 127 citations

Abstract

Several frameworks, tools and standards have been included in IT management systems, in organizations. However, on their own, they are not comprehensive enough to serve as efficient IT management system. This paper reviews two established frameworks, i.e. ITIL, COBIT and a standard, ISO/IEC 27002 focusing on their similarities and differences. It then proposes a comprehensive framework by integrating the three general framework and standards into an IT framework that could be used in every company.

About this research paper

What this paper is about

Several frameworks, tools and standards have been included in IT management systems, in organizations. However, on their own, they are not comprehensive enough to serve as efficient IT management system. This paper reviews two established frameworks, i.e. ITIL, COBIT and a standard, ISO/IEC 27002 focusing on their similarities and differences. It then proposes a comprehensive framework by integrating the three general framework and standards into an IT framework that could be used in every company.

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OpenAlex reports 127 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Several frameworks, tools and standards have been included in IT management systems, in organizations. However, on their own, they are not comprehensive enough to serve as efficient IT management system. This paper reviews two established frameworks, i.e. ITIL, COBIT and a standard, ISO/IEC 27002 focusing on their similarities and differences. It then proposes a comprehensive framework by integrating the three general framework and standards into an IT framework that could be used in every company.

Key concepts: COBIT, Information Technology Infrastructure Library, ITIL security management, Financial management for IT services, Process management, Information security management system, IT portfolio management, Computer science

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