1989Journal of Marketing ManagementRequires access

A new approach to the corporate image management process

P. S. B. Shee, Russell Abratt

Open publisher page 516 citations

Abstract

The author analyses the conceptual development of the corporate image process. Emphasis is placed on the difference between corporate image, corporate identity and corporate philosophy. These concepts are combined into a new process for the development image in the eyes of an organisation's publics.

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What this paper is about

The author analyses the conceptual development of the corporate image process. Emphasis is placed on the difference between corporate image, corporate identity and corporate philosophy. These concepts are combined into a new process for the development image in the eyes of an organisation's publics.

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OpenAlex reports 516 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

The author analyses the conceptual development of the corporate image process. Emphasis is placed on the difference between corporate image, corporate identity and corporate philosophy. These concepts are combined into a new process for the development image in the eyes of an organisation's publics.

Key concepts: Corporate identity, Image (mathematics), Business, Process (computing), Stakeholder, Corporate communication, Publics, Identity (music)

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