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What is knowledge management?

Jennifer Rowley

Open publisher page 186 citations

Abstract

Explores the essential nature of knowledge management, and identifies key issues that impact on the successful implementation of knowledge management strategies. Although there is a recognition that the knowledge society and the knowledge economy have arrived, and that knowledge is a key business asset, organisations are still in the early stages of understanding the implications of knowledge management. Core themes for knowledge management relate to: the creation of knowledge repositories; the improvement of knowledge acquisition; the enhancement of the knowledge environment; and the management of knowledge as an asset. The embedding and embracing of knowledge management within an organisation requires attention to objectives, types of knowledge, technologies, and organisational roles. Knowledge management strategies need to be tailored to specific organisations.

About this research paper

What this paper is about

Explores the essential nature of knowledge management, and identifies key issues that impact on the successful implementation of knowledge management strategies. Although there is a recognition that the knowledge society and the knowledge economy have arrived, and that knowledge is a key business asset, organisations are still in the early stages of understanding the implications of knowledge management. Core themes for knowledge management relate to: the creation of knowledge repositories; the improvement of knowledge acquisition; the enhancement of the knowledge environment; and the management of knowledge as an asset. The embedding and embracing of knowledge management within an organisation requires attention to objectives, types of knowledge, technologies, and organisational roles. Knowledge management strategies need to be tailored to specific organisations.

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OpenAlex reports 186 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Explores the essential nature of knowledge management, and identifies key issues that impact on the successful implementation of knowledge management strategies. Although there is a recognition that the knowledge society and the knowledge economy have arrived, and that knowledge is a key business asset, organisations are still in the early stages of understanding the implications of knowledge management. Core themes for knowledge management relate to: the creation of knowledge repositories; the improvement of knowledge acquisition; the enhancement of the knowledge environment; and the management of knowledge as an asset. The embedding and embracing of knowledge management within an organisation requires attention to objectives, types of knowledge, technologies, and organisational roles. Knowledge management strategies need to be tailored to specific organisations.

Key concepts: Knowledge management, Personal knowledge management, Knowledge value chain, Knowledge economy, Knowledge engineering, Organizational learning, Business, Asset (computer security)

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