PROJECT/PRODUCT DEVELOPMENT PROCESS CRITICAL SUCCESS FACTORS: A LITERATURE COMPILATION
Henrique Martins Rocha, Maurício César Delamaro
Abstract
Henrique Martins Rocha, Maurício César Delamaro
Abstract
Abstract Project/product development process is a strategic activity related to customer needs fulfilment, achieved through the identification of their desires and needs, responding with innovative products, with adequate characteristics of performance, cost, and distribution. Different authors pro-pose factors in the development processes as being critical. In this article, a list of common findings is presented, concluding that, based on the existing literature, the critical success factors for project and product development processes are: cost and budget management, time and deadline management, product positioning, customer needs fulfilment, organizational alignment, development team charac-teristics, development process, and organization and work environment management.
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Abstract Project/product development process is a strategic activity related to customer needs fulfilment, achieved through the identification of their desires and needs, responding with innovative products, with adequate characteristics of performance, cost, and distribution. Different authors pro-pose factors in the development processes as being critical. In this article, a list of common findings is presented, concluding that, based on the existing literature, the critical success factors for project and product development processes are: cost and budget management, time and deadline management, product positioning, customer needs fulfilment, organizational alignment, development team charac-teristics, development process, and organization and work environment management.
Key concepts: Process management, New product development, Process (computing), Product (mathematics), Customer needs, Computer science, Business, Identification (biology)