2011College & Research LibrariesOpen access

Library on the Go: A Focus Group Study of the Mobile Web and the Academic Library

Jamie Seeholzer, Joseph A. Salem

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Abstract

This study explores student use of the mobile Web in general and expectations for an academic library’s mobile Web site in particular through focus groups with students at Kent State University. Participants expressed more interest in using their mobile Web device to interact with library resources and services than anticipated. Results showed an interest in using research databases, the library catalog, and reference services on the mobile Web as well as contacting and being contacted by the library using text messaging.

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What this paper is about

This study explores student use of the mobile Web in general and expectations for an academic library’s mobile Web site in particular through focus groups with students at Kent State University. Participants expressed more interest in using their mobile Web device to interact with library resources and services than anticipated. Results showed an interest in using research databases, the library catalog, and reference services on the mobile Web as well as contacting and being contacted by the library using text messaging.

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OpenAlex reports 75 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

This study explores student use of the mobile Web in general and expectations for an academic library’s mobile Web site in particular through focus groups with students at Kent State University. Participants expressed more interest in using their mobile Web device to interact with library resources and services than anticipated. Results showed an interest in using research databases, the library catalog, and reference services on the mobile Web as well as contacting and being contacted by the library using text messaging.

Key concepts: World Wide Web, Academic library, Focus (optics), Computer science, Mobile device, Focus group, Mobile Web, Multimedia

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