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2010•International Journal of Society Systems ScienceRequires access

A creative quality improvement model for an education institution

Simon Wu, Hui‐Ming Wee, Yuh-Yuan Guh, Joyce P.I. Wee

Open publisher page 3 citations

Abstract

Due to increasing competitiveness in higher education in the past few decades, many universities see the need to improve the quality of education. Unlike the industrial sector, there are few tools available for quality improvement. Coupled with the difficulty in managing educational quality, it results in the neglect by educational professionals to quality improvement. In this article, we present a creative total quality management (TQM) model and a holistic quality management (HQM) system for education sectors. The objective is to strive for quality improvement and develop a holistic quality education model.

About this research paper

What this paper is about

Due to increasing competitiveness in higher education in the past few decades, many universities see the need to improve the quality of education. Unlike the industrial sector, there are few tools available for quality improvement. Coupled with the difficulty in managing educational quality, it results in the neglect by educational professionals to quality improvement. In this article, we present a creative total quality management (TQM) model and a holistic quality management (HQM) system for education sectors. The objective is to strive for quality improvement and develop a holistic quality education model.

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OpenAlex reports 3 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Due to increasing competitiveness in higher education in the past few decades, many universities see the need to improve the quality of education. Unlike the industrial sector, there are few tools available for quality improvement. Coupled with the difficulty in managing educational quality, it results in the neglect by educational professionals to quality improvement. In this article, we present a creative total quality management (TQM) model and a holistic quality management (HQM) system for education sectors. The objective is to strive for quality improvement and develop a holistic quality education model.

Key concepts: Total quality management, Quality management, Quality (philosophy), Quality policy, Business, Neglect, Higher education, Process management

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