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2008•Universiti Putra Malaysia Institutional Repository (Universiti Putra Malaysia)Open access

An Empirical Study on the Impact of Supply Chain Practices on Competitive Position of MNEs in Malaysia

Murali Sambasivan, George Jacob

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Abstract

Effective supply chains provide opportunities to create sustainable competitive advantage and enhance the competitive position of companies. This paper attempts to study the impact of supply chain practices on competitive position of a company. This research surveyed senior managers in various MNEs in Malaysia. The results show that efforts in: (1) improving customer satisfaction, (2) selecting the right suppliers, (3) improving the efficiency of operations and (4) implementing the right quality practices have significant impact on the competitive position of the company.

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What this paper is about

Effective supply chains provide opportunities to create sustainable competitive advantage and enhance the competitive position of companies. This paper attempts to study the impact of supply chain practices on competitive position of a company. This research surveyed senior managers in various MNEs in Malaysia. The results show that efforts in: (1) improving customer satisfaction, (2) selecting the right suppliers, (3) improving the efficiency of operations and (4) implementing the right quality practices have significant impact on the competitive position of the company.

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OpenAlex reports 11 citations for this work. Citation counts describe recorded attention and do not establish research quality.

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Available abstract

Effective supply chains provide opportunities to create sustainable competitive advantage and enhance the competitive position of companies. This paper attempts to study the impact of supply chain practices on competitive position of a company. This research surveyed senior managers in various MNEs in Malaysia. The results show that efforts in: (1) improving customer satisfaction, (2) selecting the right suppliers, (3) improving the efficiency of operations and (4) implementing the right quality practices have significant impact on the competitive position of the company.

Key concepts: Business, Competitive advantage, Position (finance), Supply chain, Industrial organization, Quality (philosophy), Supply chain management, Marketing

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