2002Information Systems ManagementRequires access

A Quality-Enhancing Software Function Deployment Model

Wen C. Pai

Open publisher page 16 citations

Abstract

Software quality has become a topic of increasing importance during the past decade. the quality of software is primarily determined by the quality of the software development process. Even small improvements in the software development process can result in a significant improvement in software quality. the use of software metrics technologies to assess design quality is a key issue in the management of information systems. Software Quality Function Deployment (SQFD) is a useful requirement-gathering tool, especially in communication with users and meeting user requirements. However, software quality cannot be reviewed in isolation. Without an assessment of the goals of a project, the efficiency of software function derived from customer requirements is meaningless. This article proposes an enhanced software quality function deployment process of integrating Goal-Question-Metrics and Software Quality Function Deployment. A software development process with this model will enhance the quality of the software. A case study is also presented to illustrate the enhanced software quality function deployment process. the main contribution of this article is to help software developers produce higher-quality software that not only meets customer requirements, but also achieves the goals of the project.

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What this paper is about

Software quality has become a topic of increasing importance during the past decade. the quality of software is primarily determined by the quality of the software development process. Even small improvements in the software development process can result in a significant improvement in software quality. the use of software metrics technologies to assess design quality is a key issue in the management of information systems. Software Quality Function Deployment (SQFD) is a useful requirement-gathering tool, especially in communication with users and meeting user requirements. However, software quality cannot be reviewed in isolation. Without an assessment of the goals of a project, the efficiency of software function derived from customer requirements is meaningless. This article proposes an enhanced software quality function deployment process of integrating Goal-Question-Metrics and Software Quality Function Deployment. A software development process with this model will enhance the quality of the software. A case study is also presented to illustrate the enhanced software quality function deployment process. the main contribution of this article is to help software developers produce higher-quality software that not only meets customer requirements, but also achieves the goals of the project.

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Available abstract

Software quality has become a topic of increasing importance during the past decade. the quality of software is primarily determined by the quality of the software development process. Even small improvements in the software development process can result in a significant improvement in software quality. the use of software metrics technologies to assess design quality is a key issue in the management of information systems. Software Quality Function Deployment (SQFD) is a useful requirement-gathering tool, especially in communication with users and meeting user requirements. However, software quality cannot be reviewed in isolation. Without an assessment of the goals of a project, the efficiency of software function derived from customer requirements is meaningless. This article proposes an enhanced software quality function deployment process of integrating Goal-Question-Metrics and Software Quality Function Deployment. A software development process with this model will enhance the quality of the software. A case study is also presented to illustrate the enhanced software quality function deployment process. the main contribution of this article is to help software developers produce higher-quality software that not only meets customer requirements, but also achieves the goals of the project.

Key concepts: Software quality control, Software quality, Software deployment, Software quality analyst, Computer science, Software quality management, Software development, Software construction

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